Shipping policy
Shipping & Delivery
At AL Kab Studios, we work to process and dispatch your order as quickly as possible.
Standard Orders
Most orders are delivered within approximately 3–7 working days after dispatch, depending on your location and courier service.
Processing and dispatch times may vary during:
- Sale periods
- Product launches
- Festivals and holidays
- High-volume periods
- Unexpected courier delays
Customized Orders
Customized and personalized products require additional production time.
Customized orders may take up to 30 working days for delivery, depending on the complexity of the customization and production requirements.
Please consider this timeframe before placing an order for a customized product.
Shipping Delays
Once an order has been handed over to the courier, delivery times may be affected by circumstances outside our control, including weather, logistics disruptions, incorrect addresses, remote locations, public holidays or courier delays.
AL Kab Studios cannot guarantee a specific delivery date unless explicitly stated at the time of purchase.
Incorrect Address
Customers are responsible for providing accurate shipping and contact information during checkout.
If an order is returned because of an incorrect or incomplete address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-shipment.
Order Tracking
Where tracking information is available, it will be shared with the customer through the contact details provided at checkout.
For shipping-related questions, contact: